Can I be sure that my data will be secure?
We realise that security and privacy are key concerns for you. Some companies feel nervous about hosting their data, but with the level of logical and physical security in place at our data centre we would even go so far as saying that it is more secure when hosted with us than as an in-house implementation.

How do I know the application will be available when I need it?
Our data centre uses the some of the most advanced server technologies giving phenominal levels of resillience. CullDocumentsLive is synchronised across servers so that if the primary server fails a secondary server will immediately kick in. Our data centre uses several Internet connections and has Tier 1 Internet connectivity giving unrivalled levels of application uptime. CullDocumentsLive guarantees a minimum application uptime of 98.5%.

Will I lose control of my data?
No, your data is your data, no question. If you terminate your agreement with us we guarantee to make your data available to you within 7 working days. 

What about backups?
Our standard service gives you daily data backups which are stored in a different geographic location to the main data centre.